Nearly every company has at least one of these types of employees.
The Marginal Employee
The marginal employee is usually a very nice person who is a wiz at part of his job, but is really bad at the …
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Five Must-Have Qualities for Success in the Hospitality Industry
Ah, the glamour of working in a beautiful five-star hotel or resort in an exotic location, a trendy ski resort perched on the side of the Alps or a rugged wilderness destination accessible only by …
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Five Phrases Sales People Should Use More Often
What makes a sales person extraordinary?
Is it the sales numbers? Size of the commission check? Number of clients? Awards with “Top” or “#1” lining the office walls?
An article in Inc.com, “10 …
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The 3D Communications Method of Stress Reduction in the Workplace
“I need this done ASAP!”
“Is that done yet?”
“This is not what I wanted!”
Think about the last few conversations you have had with employees.
Pull out your parts of the conversations, and …
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